Terms & Conditions

Terms & Conditions

Price Changes
We reserve the right to change prices at any time.

Artwork Requirements
All Artwork must be supplied in Vector Files in an EPS, AI, PDF or CDR format. See Artwork Specs Page

We attempt to PMS match colours, but can’t guarantee 100% accuracy. PMS matching not available with DTG Printing.

Freight is additional to your purchase and is based on weight and size.  It is the clients responsibility to arrange delivery of product to Eclipse.

Product Received
It’s the clients responsibility to send us the correct product for decoration. Eclipse will not be held resposible for decorating inferior products, incorrect products or incorrect quantities. All boxes must be correctly labelled with customer and job name.

Eclipse will pack all product in bulk boxes. We charge extra for Unpacking and RePacking if requested to do so.

Cancelled Orders
Eclipse will charge all costs to date for any cancelled orders.

Delivery Times
Our normal delivery time is 5 to 10 working days from approval of art and delivery of goods.

Purchase Orders
Clients are required to provide Purchase Orders full Name, Address, Contact Details and ABN if applicable.

Payment Terms
All Invoices must be paid prior to your order being commenced.

It is inevitable that some product will be spoiled during the setup process and we will not be held responsible for spoilage. We recommend you supply us with 5% extra of the Order Quantity.